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The Next Chapter of Aera: Empowering Enterprises with People-Centric Decision Intelligence

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Since our founding in 2017, Aera Technology has embarked on a transformative journey — one marked by unwavering commitment to a clear vision that has guided us from day one. From the start, we recognized a significant shift driven by the digitization of our economy. This shift spurred the rapid acceleration of business cycles, leading to an exponential increase in the volume and complexity of decisions that companies must navigate to stay competitive. We identified two critical consequences of this new landscape:

  1. Inefficiencies in Traditional Organizational Structures
    Conventional organizational designs — structured as deep, hierarchical pyramids — are ill-equipped to handle the speed and pressure of modern business demands. The reliance on large teams layered over transactional systems creates a bottleneck that slows decision-making and stifles agility.
  2. The Emergence of Digitally Native Decisions
    In this fast-paced environment, new types of decisions are born from digital data and complexities that only a digital system can manage effectively.

Breaking Barriers: Eliminating Inefficiencies and Silos

This realization set the stage for our innovation: a platform capable of supporting and automating decisions, driving businesses forward with unprecedented speed and intelligence. We have believed that removing human inefficiencies and biases from decision-making processes is essential for sustainable growth. Traditional organizations are often weighed down by silos that separate data and expertise, making it difficult to achieve seamless, impactful performance. By breaking down these barriers, and unifying data and expertise, we empower businesses to operate with greater cohesion and clarity, enhancing their ability to adapt and excel.

Our journey began with a vision for a more agile world where decision-making isn’t constrained by outdated structures or fragmented data. By embedding intelligence into the very fabric of business operations, Aera supports a future where performance isn't just maintained — it’s accelerated. It was a vision where artificial intelligence (AI), data analytics, and automation — now recognized as decision intelligence — would fundamentally transform the way global businesses operate.

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Aera combines AI, data & analytics, and automation to streamline how businesses operate.

This vision wasn’t driven by the appeal of cutting-edge technology alone; we believed AI would unlock a new era of efficiency, reducing human-based inefficiencies and supporting more sustainable economies. Partnering with some of the world’s largest companies, we pioneered this vision, building a software platform that digitizes, augments, and automates decision-making — a platform that doesn’t just understand data but actively recommends, acts, and continuously learns from every decision made.

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Aera doesn’t just understand data but actively recommends, acts, and continuously learns from every decision made.

Introducing People-Centric Decision Intelligence

Aera has always been committed to empowering your workforce, and at AeraHUB 24 we announced taking our commitment to a new level: Our latest release of the Aera Decision Cloud now makes decision intelligence truly people-centric. This people-first approach means that your team can make the full range of decisions — from automated, structured decisions with humans out of the loop, all the way to complex, situational ones with human input — greatly enhancing their impact and productivity. The result? Your people can focus on innovation, creativity, and higher-value work, leaving monotonous tasks behind.

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Aera now supports the full gamut of decision-making, from structured decisions with humans out of the loop, all the way to situational decisions with humans in the loop.

Advancements Transforming the Aera Decision Cloud

To a global audience at AeraHUB 24, we introduced our vision of people-centric decision-making with the launch of three groundbreaking innovations in the Aera Decision Cloud. Together with a revamped homepage, these advancements aim to empower users with an integrated system of intelligence that automates routine decisions, models scenarios for strategic decision-making, and supports execution and tracking across the full spectrum of enterprise decisions. This bold release represents not just new features but a transformative shift in how teams work, collaborate, and make decisions.

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The Aera Decision Cloud delivers three new areas of Innovation: Workspaces, Agentic AI, and the new Control Room.

1. Aera Workspaces: Comprehensive Tools for Decision-Makers

As part of an updated homepage design, the new Aera Workspaces feature brings the full power of Aera’s data and intelligence into users’ hands through a beautifully enhanced, intuitive interface. With the agent-based Aera Chat function, or through voice commands in natural language, Workspaces answers complex questions with fast, accurate responses in real time, acting like a secure, context-aware ChatGPT tailored for your supply chain—accurate, immediate, and always on.

Product announcement blog - image - Calc Model

The Aera Decision Cloud’s Workspaces offer a single environment where users can perform everything from real-time queries to simulations and what-if scenarios using Calc Modeling.

Workspaces, a new component of the expanded homepage, enables users to build custom models and perform real-time simulations using Aera’s new Calc Engine, putting advanced simulation capabilities directly in the hands of end users. Additionally, Workspaces allows users to take direct action. While Aera historically executed actions based on recommendations, now users can initiate any action themselves with just a single click, making decision execution faster and easier than ever. This functionality fundamentally transforms the work experience, empowering your team to make and act on decisions seamlessly. The collaborative capabilities of Aera Workspaces promote collective input and shared insights, further enhancing the decision-making process across teams.

2. Aera Agentic AI: Real-Time Solutions for Complex Decisions

Aera Agentic AI brings a new level of adaptability and intelligence to decision-making by harnessing multiple AI agents to handle unstructured data from various sources, turning complex information into actionable insights and managing intricate decision workflows with ease. As part of this new flexibility, developers can design decision workflows and models using natural language, making it easier to innovate and collaborate.

Agentic AI can extract relevant information from unstructured data sources, such as PDFs, images, and forms, and integrate that data into automated decision flows that provide recommendations and take appropriate actions. This capability fully automates repetitive, routine decisions, like processing claims, freeing up valuable time and resources.

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The Aera Decision Cloud’s Agentic AI is a groundbreaking engine that enables real-time, unstructured data processing and dynamic decision-making.

Together, these new capabilities — Workspaces and Agentic AI — now broaden the range of decisions that Aera can support and impact. Every decision is recorded within what we call a Decision Intelligence Network: a system that learns from each decision in real time, whether structured or situational, creating an ever-evolving repository of insights and actions. This intelligence captures the invaluable “tribal knowledge” traditionally held by individuals, empowering your organization to identify, scale, and automate best practices with ease. Think of it as every team member actively contributing to a shared, dynamic intelligence — a lasting memory that continuously enhances the collective expertise across the network.

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You can leverage the full power of Aera over the entire entire spectrum of decision making, creating what we call the Decision Intelligence Network that learns from every decision made.

3. Aera Control Room: Enhanced Visibility and Decision Tracking

Much like an air traffic network or a power utilities network, the Aera Control Room, serves as a central command center for administrators and decision architects, providing a comprehensive, real-time view of everything happening across the decision intelligence network. It provides full visibility across data crawlers, processes, data science workflows, users, and most critically, decisions — both structured and situational. Aera proactively monitors activities and notifies you if there is an issue, and as an administrator or decision architect, you get complete visibility into every job and its status. You can track user activity, see which insights are actively used, and monitor data storage.

For decision architects, understanding the performance of Skills and how users interact with them is essential for continuously improving decision-making throughout the organization. Control Room enables you to track recommendations, assess automation levels, and measure impact, empowering decision architects to refine processes and make the system smarter and more responsive over time. This is the essence of true decision intelligence: with Control Room, you’re not simply managing individual decisions—you’re cultivating a fully integrated, adaptive network that drives smarter business at every level.

Redefining How Teams Work and Innovate with People-Centric Intelligence

With these new features, Aera Decision Cloud moves beyond solving isolated business challenges to fundamentally reshape the decision-making landscape, fostering strategic thinking, seamless collaboration, and continuous improvement. By integrating Aera Workspaces, Agentic AI, and the new Control Room, we’ve built a Decision Intelligence Network that empowers users to innovate, automate, and track decisions effectively. This holistic approach supports both structured and situational decision-making, ensuring that businesses can adapt, scale, and thrive in a competitive environment where decision-making must be faster, smarter, and more impactful than ever before.

These innovations go beyond addressing specific issues; they create an integrated system of intelligence that propels organizations forward by building a connected network where decisions continuously improve through collective learning. While businesses can start small, true people-centric decision intelligence requires a strategic mindset. This release redefines decision-making by putting people at the center, simplifying complex systems, and promoting collaboration and automation. The new Aera Decision Cloud isn’t just an enhancement; it’s a transformative step toward a system that adapts and evolves with your business, not just solving problems but elevating your organization’s ability to innovate and grow.

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